11bola link Casino & Sportsbook Data Care

This page describes what we collect when you use 11bola link and how we keep that data protected. We collect personal information only to verify your identity, process deposits and withdrawals, and provide customer support. We do not sell your data to third parties, and we do not use it for marketing outside our platform.

Our privacy practices apply to all users of 11bola link across supported jurisdictions, including those accessing our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. This policy explains your rights, our obligations, and how to contact us if you have questions about your data.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What We Collect on 11bola link

We collect information in three categories. First, registration data: your email, full name, date of birth, and phone number. Second, verification data: a photo ID and proof of address (utility bill or bank statement). Third, transaction data: records of deposits, withdrawals, and gameplay activity.

We also collect device and network information: your IP address, browser type, and operating system (Android or iOS). This helps us detect fraud and ensure platform security. We do not collect your location data unless you explicitly grant permission.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, we receive confirmation from the payment processor. We store the transaction ID and amount, but we do not store your payment credentials (passwords, PINs, or card numbers). Payment processors handle that data separately.

How we use your data

• Account verification: We use your ID and address proof to confirm your identity and comply with KYC (Know Your Customer) regulations.
• Deposit and withdrawal processing: We use your payment information to fund your account and process cashouts to your registered payment method.
• Fraud detection: We analyze transaction patterns and device information to detect unauthorized access and prevent fraud.
• Customer support: We use your email and phone number to respond to account inquiries, technical issues, and dispute resolution.
• Legal compliance: We retain transaction records to comply with anti-money-laundering (AML) and tax regulations in supported jurisdictions.

Third-party processors and data sharing

We share your data with third parties only when necessary. Payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive transaction details to process deposits and withdrawals. Our hosting provider stores our servers and databases. Our email service provider sends account notifications and support responses.

We do not share your data with advertisers, data brokers, or marketing firms. We do not sell your email address or phone number. If we are required to disclose your data by law (court order, government request), we will notify you unless legally prohibited from doing so.

Your Rights and Our Commitments

We at 11bola link commit to protecting your data. We use encryption for all data in transit (HTTPS) and at rest (database encryption). We limit access to your data to employees who need it for their job. We conduct regular security audits and update our systems to address vulnerabilities.

You have the right to access your data. Log into your 11bola link account and navigate to Account > Settings to view your registration information, verification status, and transaction history. You can download this data in a portable format.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We retain transaction records for seven years to comply with AML and tax regulations.

Cookies and tracking

We use cookies to remember your login session and preferences. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). We do not use cookies to track you across other websites.

We use analytics tools to understand how users interact with 11bola link—which pages are visited, how long users stay, and which features are used. This data is anonymized and does not identify you personally. You can disable cookies in your browser settings, but this may affect your ability to use 11bola link.

Data retention and deletion

We retain your registration data (email, name, phone) as long as your account is active. If you close your account, we retain this data for one year to handle disputes and comply with regulations. After one year, we delete it.

We retain transaction records (deposits, withdrawals, gameplay) for seven years to comply with anti-money-laundering and tax regulations. We cannot delete this data on request, but it is encrypted and access is restricted.

We retain verification documents (ID, address proof) for one year after account closure. After that, we delete them securely.

Contact us about your data

If you have questions about our privacy practices, want to access your data, or wish to request deletion, contact our support team. We are available via live chat, email, and phone. English support is available, and response times are typically within standard business hours.

Our privacy policy may change as we update our practices or comply with new regulations. We will notify you of material changes via email. Your continued use of 11bola link after such notification constitutes acceptance of the updated policy.